1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

Last Updated and Effective as of July 22, 2024.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

The data you submit to us is only available to the employees and contractors managing this information for the purposes of the email correspondence that you opt into and to share information about events, monthly happenings, and special offerings. All information that you provide to us will be held with the utmost care and will not be used in way that you have not consented to. By interacting with www.sylviesterling.com, you consent to the transfer and processing of all data, including your personal information, at facilities located in the United States. If you have questions, please feel free to email us at info@sylviesterling.com.

We collect information about you and your visits to our site and services for the purposes of:

• Providing you with the services that you seek from our website;

• To improve our website and the services we provide;

• To ensure the security of our website;

• To better market relevant content;

• And to share important details, upcoming events, and offerings with you directly, through email and web retargeting.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

You are allowed and able to withdraw consent to collect and process your personal data at any time. This request will not affect the lawfulness of data processing carried out before you withdrew your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

We may need to request specific information from you in order to confirm your identity and ensure your right to access your personal data. This is a security measure that will ensure your personal data is not disclosed to any person who does not have the right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Types of Data We Collect

The personal information we may collect includes data you provide to us, such as name, email, mailing address, and telephone number. We may also collect additional types of information that, along with identity and contact data, may be considered and named “personal data” in certain jurisdictions, including the European Union. This information includes financial data such as credit card, debit card, or other payment card or service details submitted by you through the purchase of our events and services. Our site also collects technical data such as internet protocol (IP) address, location data, login data, device and browser information while using our website, and usage data that informs us about how you use our website and the advertising we serve to you through your usage of www.sylviesterling.com.

Data on our website is collected through a variety of methods including direct interactions such as signing up for email correspondence, creating an account, registering for events, purchasing products, providing feedback, and contacting us directly through email and the website.

By using www.sylviesterling.com, you consent to the collection of data using automated technologies and interactions including cookies and tracking pixels. When you visit our website, our system automatically collects information about your visit, such as your IP address, browser type, and referring website. This collection may be done in conjunction with our vendors. We may receive data from them such as general demographic or usage data of our site visitors. We do not use data that is automatically collected information to identify you personally without collecting additional consent. Such information is typically collected using web cookies, web pixels, embedded hyperlinks, and similar tools. Many browsers can be set to disable or delete individual . For additional information on how to change your browser’s settings, visit: Android, Chrome, Firefox, Safari, Safari for iOS, and Microsoft Edge.

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site, enable navigation and basic functionality of the website, to provide access to protected areas of the website, and to provide you with more a personalized experience on our website. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Additionally, our website uses Google AdWords Conversion Tracking cookie to measure and optimize the performance and user experience related to our ads in Google Search or selected Google Display Network sites. To opt-out, visit Google's Ads Settings. Our website also uses Google Analytics, a web analysis service of Google, Inc. (“Google”). Learn more from their Terms of Service and Privacy Policy. To opt-out, download the browser plugin Google Analytis Opt-out Browser Add-on.

Orders

We request information from you on our order form. To buy from us, you must provide contact information, such as name and shipping address, and financial information, such as credit card number and expiration date. This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Security

We take precautions to protect your information. When you submit sensitive information via our website, your information is protected both online and offline. Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Third Party Links and Social Networking Services

Our site contains links to other sites. We are not responsible for the privacy practices or the content of such other sites. We currently use GetResponse and Thinkific, third-party services, for managing our emails and online content. Please refer to their privacy policies for any questions about their practices.

We may engage the use of additional third-party vendors, including social media websites like Facebook, and Youtube, to use your information in connection with their own information to deliver targeted promotions to you when you visit our website or other websites. Cookies, described above, may be used in this process.

Data Relating to Children

Our website, emails, services, and correspondence are designed for those 18 years of age and older. We do not knowingly collect information from anyone under the age of 13 (or such other age as may be restricted under local law). If we are made aware that we have received such information, or any information in violation of our policy, we will use reasonable efforts to locate and remove that information from our records.

Privacy Policy Changes

We reserve the right, at our discretion, to change, modify, add, or remove portions of this privacy policy at any time without prior notice. Upon a material change in policy, we will post changes here on our website or email you. Your continued use of the website and/or its services will constitute your consent to the updated policy. We encourage you to periodically review our privacy policy for the latest information on our privacy practices. If you do not agree with the terms of this policy, please don’t use the website.

If you have any questions about the Disclaimer, Return or Privacy Policies, please e-mail us at info@sylviesterling.com.